OFFICIAL PUBLICATION OF THE GREATER LOS ANGELES NEW CAR DEALERS ASSOCIATION

Pub. 6 2021 Issue 1

Executive Director’s Letter

Executive Director’s Letter

We are proud to honor Cheri’s legacy as a business leader and community advocate and we congratulate the entire team at Valencia Acura on their hard-work and passion for taking care of their customers.

Valencia Acura – Santa Clarita’s Friendship Dealership – is proud to be a Ruby Sponsor for the Soroptimist International of Greater Santa Clarita Valley’s 2021 Little Black Dress Fashion Show and dedicates this sponsorship in loving memory of co-owner Cheri Fleming, who cherished her community and friendships. As a former President of Soroptimist International of the Americas, Cheri dedicated her life to being a positive influence for improving the lives of women and girls locally and around the world, so they can live their dreams as she did hers.

Cheri, and her husband, Don, created a culture at Valencia Acura 24 years ago that customers are not just customers — they are friends. Acura is a luxury car brand, and the Fleming family works to make the dream of owning one a reality. Valencia Acura thanks its loyal customers for helping the dealership earn impressive accolades, including the prestigious Acura Precision Team Dealer of Distinction for 15 years and Council of Excellence for 16 years. They have also been voted Santa Clarita’s Best New Car Dealership for 16 years and awarded Business of the Year by the SCV Chamber of Commerce twice!

Much like the rest of the automotive business world, J.D. Power was saddened to hear of the passing of Cheri Fleming who, with husband Don Fleming, transformed a once struggling dealership into one of the highest ranking Acura dealerships in the nation in customer satisfaction.

We are proud to honor Cheri’s legacy as a business leader and community advocate and we congratulate the entire team at Valencia Acura on their hard-work and passion for taking care of their customers.

It was, and is, a great honor to announce that Valencia Acura earned the prestigious 2020 J.D. Power Dealer of Excellence for the Customer Sales Experience! This makes year two this exceptional team has been recognized as one of less than 350 dealerships nationwide for their dedication to providing outstanding customer care. 

Bob Smith
Executive Director
Greater Los Angeles New
Car Dealers Association