Pub. 1 Issue 4

4 www.glancda.org GLANCDA BOARD OF DIRECTORS 12 20 714 West Olympic Blvd., Suite 601 Los Angeles, CA 90015 [O] 213-748-0240 | [F] 213-748-0242 PRESIDENT: Ian Thomas Thomas Acura VICE PRESIDENT: Pete Smith Bob Smith Toyota TREASURER/SECRETARY: Fritz Hitchcock Hitchcock Automotive Resources IMMEDIATE PAST PRESIDENT: David Ellis David Ellis Chrysler Jeep Glendale Dodge, LLC FIAT of Glendale EXECUTIVE DIRECTOR: Bob Smith DIRECTORS: Bert Boeckmann Peter Hoffman Tom Hoffman Fritz Hitchcock Darryl Holter Tim Smith Michael Sullivan John Symes Howard Tenenbaum ©2014GreaterLosAngelesNewCarDealersAssociation |ThenewsLINKGroup,LLC.All rights reserved. LosAngelesDealer ispublished three timeseachyearbyThenewsLINK Group,LLC for theGLANCDAand is theofficialpublication for thisassociation.The information contained in thispublication is intended toprovidegeneral information for reviewand consideration.The contentsdonot constitute legaladviceand shouldnotbe reliedonas such. Ifyouneed legaladviceorassistance, it is strongly recommended that you contactanattorneyas toyour specific circumstances.The statementsandopinionsexpressed in thispublicationare thoseof the individualauthorsanddonotnecessarily represent theviewsofGLANCDA, itsboardofdirectors,or thepublisher.Likewise, theappearanceofadvertisementswithin thispublicationdoesnot constituteanendorsement or recommendationofanyproductor servicedadvertised. LosAngelesDealer isa collectiveworkandas such somearticlesare submittedbyauthors thatare independentof GLANCDA.While LosAngelesDealer encouragesafirstprintpolicy, in caseswhere this isnotpossible,everyefforthasbeenmade to complywithanyknown reprintguidelinesor restrictions.Contentmaynotbe reproducedor reprintedwithoutpriorwrittenpermission.For further information,please contact thepublisherat:855-747-4003. Originally founded in 1907, the Greater Los Angeles New Car Dealers Association provides valuable educational and philanthropic ben - efits to the Los Angeles Community. The Association believes that involvement with local charitable organizations makes a positive difference for everyone involved 6 | Executive Director’s Message By Bob Smith 8 | NADA Director’s Update NADA and CFPB Take Center Stage in Washington in November 10 | NADA Overview of New Telephone and Text Consent Requirements that Took Effect October 16th 12 | Indirect Auto-Finance Mistakes and Fair Lending By Susan E. Morgan 18 | Protecting Your Online Reputation By Sophie Hanson, the newsLINK Group 20 | Unauthorized Reproduction Of Computer Software Products By Gordon D. Scholte Ferruzzo & Ferruzzo, LLP 22 | Allocating Your Dealership’s Marketing Budget -The Fog Begins to Clear By Dale Becker, Westates Automotive Promotions 29 | When Seconds Count By Sam Celly, MS JD CSP REA