Pub. 2 Issue 2

4 www.glancda.org GLANCDA BOARD OF DIRECTORS 8 12 714 West Olympic Blvd., Suite 601 Los Angeles, CA 90015 [O] 213-748-0240 | [F] 213-748-0242 PRESIDENT: Ian Thomas Thomas Acura VICE PRESIDENT: Pete Smith Bob Smith Toyota TREASURER/SECRETARY: Fritz Hitchcock Hitchcock Automotive Resources IMMEDIATE PAST PRESIDENT: David Ellis David Ellis Chrysler Jeep Glendale Dodge, LLC FIAT of Glendale EXECUTIVE DIRECTOR: Bob Smith DIRECTORS: Bert Boeckmann Peter Hoffman Tom Hoffman Fritz Hitchcock Darryl Holter Tim Smith Michael Sullivan John Symes Howard Tenenbaum ©2014GreaterLosAngelesNewCarDealersAssociation |ThenewsLINKGroup,LLC.All rights reserved. LosAngelesDealer ispublished three timeseachyearbyThenewsLINK Group,LLC for theGLANCDAand is theofficialpublication for thisassociation.The information contained in thispublication is intended toprovidegeneral information for reviewand consideration.The contentsdonot constitute legaladviceand shouldnotbe reliedonas such. Ifyouneed legaladviceorassistance, it is strongly recommended that you contactanattorneyas toyour specific circumstances.The statementsandopinionsexpressed in thispublicationare thoseof the individualauthorsanddonotnecessarily represent theviewsofGLANCDA, itsboardofdirectors,or thepublisher.Likewise, theappearanceofadvertisementswithin thispublicationdoesnot constituteanendorsement or recommendationofanyproductor servicedadvertised. LosAngelesDealer isa collectiveworkandas such somearticlesare submittedbyauthors thatare independentof GLANCDA.While LosAngelesDealer encouragesafirstprintpolicy, in caseswhere this isnotpossible,everyefforthasbeenmade to complywithanyknown reprintguidelinesor restrictions.Contentmaynotbe reproducedor reprintedwithoutpriorwrittenpermission.For further information,please contact thepublisherat:855-747-4003. Originally founded in 1907, the Greater Los Angeles New Car Dealers Association provides valuable educational and philanthropic ben - efits to the Los Angeles Community. The Association believes that involvement with local charitable organizations makes a positive difference for everyone involved 5 | Executive Director’s Message By Bob Smith 6 | NADA Director’s Update By Marcy H. Maguire 8 | Ways to Improve Safety at the Workplace By Sam Celly, BChE, MChE, JD, CSP 12 | Contribution to Proyecto Pastoral By Cynthia Sanchez 13 | Fraud Protection for Dealers 16 | The Fallacy of Flats 22 | The Franchise System 26 | Los Angeles Auto Outlook