Pub. 2 Issue 2

9 SUMMER 2014 and over again, but never investigate to find the root cause of the injury. In summary, each accident needs to be thoroughly investigated and corrective actions taken. Taking such steps eliminates future repetition. Get all departments involved. Lessons learned by one can be shared with other departments, which is even better since everyone is in one corporate setting. Three, Case Management: Once an accident happens, focus on case management. The lines of communication with the claim handler at the insurance company, follow-up by the broker and possible monitoring of the treatment creates an effective environment to keep claims under control. The fact that the employee is receiving good medical treatment and assistance from the insurance company is one of the key reasons in keeping cases out of the hands of lawyers. It is a forgone conclusion that once a case reaches lawyers, wrong or right, your expenses in managing the case will escalate. Four, Safety Is Everyone’s Business: Everyone should be involved and that means the porter to the president of the corporation. The element of safety should be percolating through the corporate culture at all times, and not merely something you do when you meet an outside consultant and review a memo or sign on a sheet  Safety at the Workplace — continued on page 10